Reward and retain your
top customers with Flits
VIP Tier program
A refined VIP tier builder designed to create a sense of exclusivity and elevate
the premium experience within your loyalty program.
Set up VIP tiers that fit
how your customers actually shop
Every setting you need, from who qualifies to what happens when
they don't; all built around your customers.
You decide what it takes to reach each tier. Mix and match the rules that make sense for your store.
- Points earned
- Rolling 12-month windows
- Rolling 12-month windows
Pick a timeframe that matches your customers' buying habits. No awkward expiry surprises.
- Rolling 12-month windows
- Calendar-year cycles
- Lifetime eligibility
Customers move up or down automatically. The right perks reach them every time, with no manual work on your end.
- Grant all rewards on re-entry
- Or limit to unclaimed rewards only
When a customer jumps straight from Silver to Gold, you choose how their rewards are handled. Nothing falls through the cracks.
- Award only the highest tier benefit
- Or stack rewards from all tiers
When a customer no longer qualifies, you're in control. Keep the relationship warm even when their status changes.
- Downgrade to base tier
- Step down one tier
- Drop to previous earned tier
Enable rewards the moment a customer enters a new tier — no delays, no missed moments.
- Engage customers with instant gratification
- Keep them informed of the current tier status
Up and running before your next customer
checks out
No developers needed. Connect to your Shopify store, define your tiers, and let
the automation handle the rest.
Connect
your store
Install Flits on Shopify in one click. Your customer data syncs automatically, no manual imports needed.
Define your tiers
Set entry criteria, durations, benefits, and downgrade rules, no coding required.
Customize displays
Add tier display to widget, reward page, and the new account page — all white-labeled to match your brand.
Watch
revenue
grow
Track tier progression, reward redemption rates, and revenue from analytics page on your dashboard.
Exclusivity with unique VIP-only perks & benefits
The ‘VIP’ feel visible across your storefront
Maintain the VIP experience in retail
Ensure VIP tiers are visible at POS so staff can instantly apply
exclusive perks and benefits in-store.
VIP tier analytics that drive smarter decisions
Track tier performance, customer distribution, revenue impact, engagement, rewards usage, and tier movement to grow high-value customers and maximize ROI
- See how each tier contributes to revenue and growth
- Understand customer distribution across tiers
- Identify which tiers drive the highest average order value
- Track reward redemption behavior across tiers
- Monitor tier upgrades and downgrades over time
View & Manage Customers by VIP Tier
Instantly see where each customer stands, update tiers in seconds,
and stay in control of tier changes without disrupting your loyalty
strategy
Customer Activity Page
Clear visibility into each customer’s activity, points, and tier movements so you can make smarter engagement and reward decisions
Update tiers manually or via CSV
Update individual customer tiers or in bulk via CSV instantly with full control, add context for changes.
Explore more solutions
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Start building better retention today
- Free plan available
- 14 days free trial of paid plans
- 30 days money back guarantee
