Flits is now Built for Shopify

Minimize revenue losses due
to returns with Shopify
Store credit

Retain Revenue

Retain customer

Simplify returns

Refund management

Manual Adjustment

Issue store credits as refund to customers indivdually

Bulk adjustment

Adjust store credits of customers in bulk via CSV upload

Auto adjust via integration

Auto adjust store credits against order returns via Return prime integration

Embed store credit in customer journey

Store credit is your customer’s money, showing it clearly builds trust and encourages them to return and spend more. It enhances the customer journey and drives long-term revenue for your store.

Make the Most of Store credits

Track Refunds with Confidence

See who’s getting refunds, how often, and why? Spot patterns early and make better decisions,like when to offer store credit instead of a full refund. It helps you keep revenue in your store, reduce losses, and improve the overall shopping experience.

See Credit Usage

 Know when and how store credits are used

Monitor Refund Trends

 Spot patterns to reduce unnecessary refunds

Make Data-Driven Decisions

Use insights to improve return policies and customer experience

Keep Customers in the Know

Send real-time email updates through third-party platforms like Klaviyo,automatically.
Whether a customer earns store credit or uses it they’ll get an instant update in their inbox. These timely messages build trust, reduce support questions, and keep customers coming back.

Instant Alerts

Let customers know the moment they earn or use store credit

Set-and-Forget

Use ready-made templates, just turn them on

Build Trust Easily

Clear updates = fewer questions and happier customers

Use Store Credit Anywhere

With Shopify POS, applying store credit is quick and easy, giving every customer a smooth, consistent experience.

One Wallet, All Channels

Store credit works both online and at your physical store

Smooth Checkout

Apply store credit in just a few taps at the POS

Build Brand Trust

Show customers you treat online and in-store shoppers equally, creating a reliable and unified brand experience

Frequently asked questions

What is Flits Store Credit and how does it work for refunds?

Flits Store Credit allows you to issue refunds as store credits directly to a customer’s account instead of processing traditional payment returns. This not only helps retain revenue within your store but also encourages repeat purchases.

How can I issue store credit for a refund using Flits?

You can manually add store credit to a customer’s account through the Flits admin panel. Simply go to the customer profile, enter the amount, and add a note if needed. The customer will instantly receive the credit and can use it for future orders.

Can customers see and use their store credit automatically?

Yes, customers can view their available store credit in their account page. At checkout, they’ll have the option to apply the available credit toward their purchase.

Is there an option to notify customers when they receive a refund via store credit?

Absolutely! Flits offers real-time mail notifications to alert customers when store credit is added to their account, ensuring a seamless and transparent experience.

Does Flits Store Credit support partial refunds and expiry rules?

Yes, you can issue partial refund amounts as store credit. You can also set expiry dates for credits if you want to create urgency or manage liability. These settings are easily configurable in the Flits dashboard.

Explore more solutions

Loyalty

Acquire, retain & engage customers with loyalty points

Referral

Turn happy customers into your best promoters

Ready to up your customer retention game?

  • 14 days free trial
  • 30 days money back guarantee