Post-Fulfillment Reward Points Control

Ensure reward points are granted only after orders are delivered and return checks are completed, preventing misuse while while maintaining precise accounting of all issued, pending, and adjusted points for a transparent loyalty experience.

Goals

Prevent reward point misuse
Align loyalty rewards with order fulfillment

Who Should Use This

D2C brands that want to prevent reward misuse from returns or failed deliveries
High-order-value stores where points carry significant monetary value

How It Works

After an order is shipped, reward points move to a pending wallet.
Once the order is delivered, points remain pending until the return window ends or quality checks are completed.
If an item is returned, earned points are reverted automatically.
If no return occurs, points move to the usable wallet.
A dedicated eCash wallet is used to manage reward balances clearly.

Benefits

Fun, one-time reward experience
Encourages return visits
No discount fatigue

Real Merchant Example

Duck duck baby

Baby care

Duck Duck Baby is a modern babywear brand offering soft, comfortable, and thoughtfully designed clothing for infants and toddlers.  It focuses on premium fabrics, playful designs, and everyday practicality for both babies and parents.

Best For

D2C brands
Streamlined Accounting
CusTomer Clarity

Recent case

Loyalty

Product Tag-Based Reward Percentages with Shopify Flow

Select customers earn reward points based on the product category or tags, allowing brands to control loyalty rewards according to margins and product strategy.

Tiered rewards

Shopify Flow

Engagement

Loyalty

Custom Reward Logic for Gift Sets

Customers earn reward points equal to the product price for gift sets when they purchase any 3 items, applied once per purchase, regardless of quantity, with a 30-day expiry. This is especially useful for higher-value products that require sampling before purchase.

Gamification

Rewards

Engagement