We’re seeking a passionate Content Writer to join our product marketing team. You’ll create engaging content across blogs, social media, website copy, and in-app UX, while also producing e-books, case studies, and analytical pieces that showcase research and strengthen Flits’ brand presence.

About Flits

Flits is a SaaS product company that helps Shopify brands drive repeat purchases, boost customer engagement, and build long-term customer value within the Shopify ecosystem. Its key products Loyalty Program and Wishlist enable merchants to reward customers, encourage repeat sales, and strengthen brand relationships. Trusted by Shopify merchants across 110+ countries, Flits is a proven partner in helping Shopify brands grow.

What you will do

Marketing & Engagement Content : Write engaging blog posts, social media content,Content for email marketing campaigns and promotional copy on loyalty programs, wishlists, and customer retention.
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Research & Strategy : Conduct research on Shopify apps, e-commerce trends, and customer retention to produce data-driven insights.
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Partnerships & Collaborations : Develop compelling content to support strategic partnerships and collaborations.
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Collaboration & Branding : Collaborate with marketing and product teams to ensure all content aligns with Flits’ brand and voice.
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Product & Educational Content : Create user-friendly product documentation, e-books, whitepapers, and case studies that simplify complex ideas.
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Experience & Education

• 1+ years of experience in a SaaS (Software as a Service) company
• Bachelor’s degree in Computer Science, Information Technology, Marketing, Communications, or a relevant field

Skills & Abilities

• Strong storytelling and content structuring ability to make blogs and long-form content engaging and reader-friendly
• Excellent written and verbal communication skills
• Ability to translate technical/complex ideas into easy-to-understand content

Bonus Skills (Nice to Have)

• Basic understanding of UX writing and website copywriting
• Familiarity with tools like Google Analytics, Tag Manager, Slack, Figma, jira and other content-related tools
• Experience in SaaS B2B content marketing

Interview Preparation

During the interview process, you will be assigned the following tasks:
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• Blog Writing: Write a short blog on a topic related to loyalty programs, wishlists, customer retention, or any eCommerce trend.
• Social Media: Create a caption for a social media post.

• Email Writing: Complete an email assignment focused on marketing or a day-to-day scenario.
• E-book Outline: Draft an outline for an e-book on one of the following topics:
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  • The Ultimate Guide to Customer Retention
  • Best Practices for Gamification in Loyalty Programs
  • How to Turn Customers into Brand Advocates

Details

• Location : 3rd Floor, North Plaza, 307, Motera, Ahmedabad, Gujarat 380005
• Work Type : In-office
• Working Days : Monday to Friday
• Weekends : Saturday & Sunday Off
• Working Hours : 9:30 AM – 6:30 PM

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